Shipping policy

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Shipping Policy

Processing time
Orders are processed within 1–2 business days. You'll receive a confirmation email once your order has been placed, and a separate email with tracking information once it ships.

Shipping time
Once shipped, orders typically arrive within 5–10 business days, depending on your location. Please note that during high-volume periods (holidays, promotions), processing and shipping times may take slightly longer.

Shipping rates
We currently offer free shipping on all orders within the United States.

Where we ship
At this time, we only ship within the United States. We hope to offer international shipping in the future.

Order tracking
Once your order ships, you'll receive an email with your tracking number. If you haven't received tracking information within 3 business days of your confirmation email, contact us at hello.velmoraworld@gmail.com.

Lost or delayed packages
Velmora World is not responsible for delays caused by the shipping carrier once a package has left our fulfillment facility. If your package appears lost or significantly delayed, contact us and we'll help track it down or work with you on a resolution.

Questions
Reach out anytime at hello.velmoraworld@gmail.com.